Priority Package Protection
Priority Package Protection
Priority Package Protection is a support service, not insurance. No insurer stands behind it. What it buys is priority handling by a person, and a replacement arranged when a covered package is unexpectedly lost, stolen or damaged on its way to you.
What it covers
- Lost in transit. The carrier took the parcel and it never arrived.
- Stolen after delivery. Tracking says delivered, the parcel is not there.
- Damaged in transit. It arrived, but something inside was broken on the way.
How it works
Email support@pureverr.com with your order number and a sentence about what happened. Protected orders go to the front of the queue and we aim to reply within one business day. We check the order, the address and the carrier record, then arrange one replacement for the covered items.
It does not guarantee a delivery date, and it does not make the carrier faster. A late parcel is not a lost one.
It is not the product guarantee
The 90-Day See-For-Yourself Guarantee comes free with every kit and covers how FaucetPro™ 2.0 performs. Priority Package Protection is optional, is bought per order, and covers the delivery. You do not need one to use the other.
Read the full terms. Protection is added from your cart, not from this page.
